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Avinash Mittal 6:25 am
Today’s #IVR #solution #providers and #Services - bit.ly/2NN32YL
Interactive Voice Response (IVR) is an automatic telephony system that grips any call volume of your clients. At Spark TG, the best IVR solution providers, we offer smart IVR facility organized with a virtual IVR number. Our current IVR service... | Linda Hudson | Svbtle
Avinash Mittal September 27
A #Cloud #IVR #Solution and Its #Benefits - plbz.it/2mbZnsl
If you have a call centre, then you would know the need to maintain a tricky balance. On one end, you have to make sure that your team is servicing a maximum number of customers in the most efficient & cost-effective manner. While on the other, you need to deliver exceptional customer service in order to gain customer satisfaction and increase your business revenue.
In today's time, most call centres are able to maintain this tricky balance and achieve success by including an automated self-service technology known as Interactive Voice Response (IVR) system to their call centres. IVR solution provides a higher level of customer interactivity and data-driven decision-making to the call centres. It enables them to deploy a wide range of automated self-service and outbound dialling features which ultimately frees up agents to focus on more complex requests and customers that require a higher touch.
Avinash Mittal June 11
Now you can #generate more #ROI with #cloud #IVR #solution! - bit.ly/31nzTbd
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